TYLER TECHNOLOGIES · VIA EYEWYRE SOFTWARE STUDIOS

Fire Dispatch
Saving Lives the Second the Bell Sounds

Dispatch software for a municipality's fire crews — every unit, every call and the route to the scene in one view, because minutes save lives.

Fire Dispatch
Sector
Public safety · Municipal
Role
Sole UI/UX designer
Team
Part of a team · 2 people
Scope
iPad, tablet & phone app

12+dispatch clients using the dispatch app

2people built it: one designer (me), one developer

Problem

Firefighters & each Ladder uses hundreds of pages to understand the types of buildings in the area from old homes, nursing to chemical. There’s never been a system to ever hold all this data which is why they have always kept the information in binders in the truck.

Solution

From the second the alarm is sounded, the app, sitting in the truck, pulls all relevant data & info for the location. No binder, just location maps, routing directions, who else is dispatched and more.

About

An iPad dispatch app for fire crews: a live map of every unit, a day-by-day strip, and an incident feed stamped to the second — with turn-by-turn routing on the truck's tablet, an iPad or a phone.

Client

Tyler Technologies, through eyeWyre Software Studios — public-safety software for the people who answer the call.